Terms and Conditions

Effective Date: March 18, 2025

Welcome to Green Hato! These Terms and Conditions govern the use of our website and the purchase of products from our store. By accessing or using our website, you agree to comply with these terms. If you do not agree with these terms, please do not use our website or services.

1. General Information

Green Hato, based in 4599 Thorn Street, Garden Grove, California, United States, is a leading provider of computer and phone accessories. We strive to provide high-quality products and exceptional customer service. These Terms and Conditions apply to all transactions made on our website.

2. Product Information and Availability

We make every effort to ensure that the products listed on our website are accurately described and available. However, product availability may change without notice. In the event a product is out of stock or unavailable, we will inform you and offer alternatives or a full refund.

3. Order and Acceptance

By placing an order through our website, you agree to purchase the selected products under the terms of this agreement. Upon receiving your order, we will send you an order confirmation email. This does not constitute an acceptance of your order. Acceptance occurs when your order is processed and shipped. We reserve the right to cancel or refuse any order at our discretion.

4. Pricing and Payment

All prices listed on our website are in USD and may be subject to change. We make every effort to maintain accurate pricing, but errors may occur. If there is a discrepancy in the price of a product after your order is placed, we will contact you for confirmation before processing the order.

We accept payments through credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods available on our website. All payments must be completed before an order is shipped.

5. Shipping and Delivery

We offer various shipping methods, and shipping fees are calculated during checkout based on your location and order size. We aim to process and ship orders within 1-3 business days, depending on product availability. Delivery times will vary depending on the shipping method chosen and the delivery address. You will receive a tracking number once your order has been dispatched.

6. Returns and Refunds

We offer a 30-day return policy for most products. To be eligible for a return, items must be in their original condition, unused, and with all original packaging and tags attached. For more details, please refer to our Refund and Return Policy.

7. Intellectual Property

All content on the Green Hato website, including text, images, logos, and trademarks, is owned by Green Hato or its licensors and is protected by copyright law. You may not use, copy, or distribute any content without prior written permission from Green Hato.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

9. Limitation of Liability

Green Hato is not responsible for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services. We do not guarantee that the website will be error-free or uninterrupted, and we are not responsible for any losses resulting from the use of our site.

10. Changes to Terms and Conditions

Green Hato reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the Effective Date will be updated accordingly. We encourage you to review these Terms regularly.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Important Notes:

  • By using our website, you acknowledge that you have read and understood these Terms and Conditions.
  • If you disagree with any part of these Terms, you must stop using our website immediately.